EcoFlow

What is the product?

It is a device consisting of a system contained, an inverter, a lithium battery, a charger, in addition to a solar charger, All of then is packged in one piece that is easy to carry and transport.

How should I know the appropriate device for the required withdrawal?

We must be informed of the electrical devices, Electric power in watts of each of the devices that are used, and the number of working hours on the system, based on that information, the appropriate system will determined.

Does the charging period still the same if there are devices connected to it?

yes, the charging period remains the same even with the devices connected to it.

How long does it take to be fully charged?

From 0 to 100%, it needs a period of an hour and thirty-six minutes to an hour and forty-six minutes on on-grid electricity.

is it adaptable to be charged on solar energy?

Yes.

How many solar panels can connect to it?

power From 200 watts to 1600 watts, depending on the model of the power station. By Specifications of the panel written on the back , The number of panels can be determined.

Can the system be powered on by application?

All systems can be controlled (power on, switch off, …) through the application, except for the Delta 1300 model.

What type of batteries are used?

Lithium of both types, LFP: Li, Fe, Ph Litheiom, Iron, Phosphate or NCM: Ni, Co, Mg Nicel, Copalt, Magnisiom.

Does the system feed its output from Grid, or from the battery, when an electric current is On Grid?

when an electric is On Grid, system outputs is also On Grid.

When the fan is turned on and when it is turned off?

The fans are designed to be turned on at a certain temperature and stop below it (the default value is 30 degrees Celsius). You can adjust the temperature through the application, and the system contains the feature of tunning the fans to work permanently through the application as well.

Are the outputs fed by solar panels during the day? Or by batteries?

Yes it fed through Solar Panel, as Solar Charge Board is Designed on MPPT.

When the system is connected to solar panels, is the consumption goes from the battery or from the solar panel?

The consumption of solar panels is carried out due to the presence of a solar inverter, in case of Power of the panels provided to the system is greater than consumed.

Can the refrigerator be operated without changing the engine to an inverter engine?

Yes, according to the capacity of the refrigerator stated on the Specs label.

When the battery charging cycles expired, do we need to replace the battery?

No, not currently. When the life cycle reached, the capacity is reduced to 80%.

How can you know that the system battery has exceeded the number of operating cycles?

The number of operating hours, decreases gradually over the time.

When should the system battery be replaced?

The decision to replace is up to the user, but we recommend replacing the system battery when the number of operating hours drops below 50%.

What happens if the system is loaded Over its maximum capacity?

The systems have protection circuits, when it loaded over their maximum capacity, an overload message appears, and it stop working until it released by pressing the reset button. We recommend to restudy the Load before connect to avoid any harm to the device.

Does the system need a special connection method to be connected to the home electricity network?

Yes, it must be fully confirmed and no doubt that the network connected to the system is completely isolated and its own (with all its lines, phase and nature (L, N)), know that any connection that violates the isolation of the system’s output make warranty Avoided.

Can I connect the power cable of any device directly to the system?

yes, within the specified capacity, and it is designed to feed devices directly through their main output sockets.

what is the warranty period?

replacement warranty against factory damage for one month , maintenance warranty against factory damage for one year.

In case of Fault resulting from misuse, is there maintenance?

Yes, MABCO maintenance centers can receive all cases of Faults.

is there an original spare part?

Yes, exclusively from the manufacturer.

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